How to order from Lagoon Hobbies Online Shop
Thank you for choosing us as your premier online supplier.
We offer many different ways for you to order.
We have included this complete listing with instructions to help make your online
shopping experience as simple, quick and as enjoyable as possible.
Back Orders
If your item is not in stock, we will back order it for you.
You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
The VAT is payable on R.S.A. orders and is included in the price.
We appreciate your business and if you have suggestions on how we can improve
your shopping experience here at LagoonHobbies.co.za please contact our sales department at this email
address (sales@lagoonhobbies.co.za).
Your feedback and suggestions are greatly appreciated. Unfortunately we do not
sell internationally
1. Making A Purchase Order Online: LagoonHobbies.co.za – Making a purchase could not be easier.
Just browse our store, if you find something of interest, create your profile with us and logon to select your product, add any items that you wish to buy into the your shopping cart.
After you have finished your selection, click on Checkout and you will be asked for a few details that
we need to be able to complete the order.
Double check your shipping addres and make sure that your details are correct.
We do not accept credit card payment for at this time. We will do it in the near future.
If you would like to pay by credit card offline we suggest that you order by phone and have your credit card details at hand.
When you confirmation of order is received, this is to indicate that we have received your order.
It does not indicate that a contract exists between us.
We will indicate acceptance of your order ie product availability, pricing and hence a contract between us, when we send you a proforma invoice.
We have included this term to protect us in the case that a mistake has been made in pricing, inadvertently under-priced goods,
or we are no longer able to supply a particular product for some reason beyond our control.
You will then check the proforma invoice and accept the invoice and make the payment to our Bank details as on the proforma invoice.
In the case of a change of price, we will always contact/email you first to ensure that the price is acceptable.
Once you receive the banking details, you can proceed with the payment through an Internet electronic transfer or
by paying the total amount into our Bank.
Once the payment has been reflected in our Bank we will ship your order.
Please email (sales@lagoonhobbies.co.za) or fax (022 709 7350) proof of payment and we will check our bank and ship your order immediately.
and Notify you accordingly with a tracking number.
2. Order by Phone: To place telephone orders please call +27 (022) 709 7124.
We will need the following information to complete your order quickly.:
* Your Full Name
* Shipping address
* Billing address
* Phone Number
* E-Mail Address
* Product(s) and Quantity
If nobody is available to take your call, just leave a message and we will
return your call.
Please have payment Details at hand.
3. Order by Mail: To place an order by mail, send us your Purchase Order or our
order form with payment to the address below. There is a 5-12 working day processing time for personal
cheques before orders are shipped. Payment must be reflected in our bank account before any shipments is processed.
Mailing Address: Lagoon Hobbies , P.O Box 733, Langebaan 7357, West Coast ,
South Africa.
Cheque or Postal Orders made payable to: Lagoon Hobbies CC
4. Order by E-Mail: To order by E-Mail, send the following information to order@lagoonhobbies.co.za:
* Your Full Name
* Ship To Address
* Bill To Address
* Phone Number
* E-Mail Address
* Product(s) and Quantity
* Payment Method
We will contact you with payment instructions.
5. Order by Fax: To place order by fax, fax us your Purchase Order or order form
to +27 (022) 7097350.
Download our blank order form from FAX & OFF-LINE ORDER FORM link from our
website.
* Your Full Name
* Ship To Address
* Bill To Address
* Phone Number
* E-Mail Address
* Product(s) and Quantity
* Payment Method
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